What We Collect and Why We Keep It
When you create your KG999 account, we collect the information you provide at registration — name, contact details, and your chosen payment method, whether that is bKash, Nagad, or Rocket. Transaction records are kept to verify deposits and process withdrawals accurately. We also collect device and
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session data — browser type, IP address, and time on site — to keep your account secure and detect unusual login activity. Cookies help us remember your lobby preferences and keep your session active across pages. We do not sell your personal data to third parties.
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Your payment details for bKash, Nagad, and Rocket are passed directly to the respective payment processor under their own privacy terms; we hold only a transaction reference, not your wallet PIN or mobile banking password. Data is retained for as long as your account is active
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and for a period afterward as required by applicable rules in the regions where we operate. You may request a copy of your data or ask us to delete your account by contacting our support team. Eligibility to hold an account and the scope of data
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rights available to you depend on your local law and the eligible regions we serve.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.